Privacy Policy

Last Updated: 4.02.2025

Introduction

Welcome to ReadHer! We ("we," "our," or "us") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, ReadHer ("the App"). ReadHer is designed to analyze message conversations from uploaded screenshots and provide relationship insights. By using the App, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect the following types of information to provide and improve our services:

  1. Screenshots and Messages:

    • When you upload screenshots containing message conversations, we process the text within those screenshots for analysis.

    • Screenshots are temporarily stored for processing and are permanently deleted after analysis is complete (typically within 24 hours).

    • We do not permanently store or retain the content of your messages.

  2. User-Provided Information:

    • Relationship status/type selections.

    • User preferences and settings.

    • App usage data, such as feature interactions.

  3. Automatically Collected Information:

    • Device information (e.g., model, operating system).

    • App interaction data (e.g., session duration, features used).

    • Analytics data to understand how users engage with the App.

How We Use Your Information

We use your information for the following purposes:

  1. Primary Uses:

    • To analyze conversation patterns and provide relationship insights.

    • To improve the accuracy and effectiveness of our analysis algorithms.

    • To personalize your experience within the App.

    • To process your subscription and payments through our third-party payment processor, Superwall.

  2. Technical Uses:

    • To maintain and improve the functionality of the App.

    • To detect, prevent, and resolve technical issues.

    • To analyze app performance and usage trends.

Data Security

We take your data security seriously:

  • All data transmission is encrypted using HTTPS.

  • Screenshots are processed securely and temporarily stored in an encrypted environment.

  • We implement industry-standard security measures, including regular security audits.

  • Access to user data is strictly limited to authorized personnel.

Third-Party Services

We use the following third-party services to support the App’s functionality:

  • DeepSeek: For conversation analysis.

  • Superwall: For subscription management and payment processing.

  • Firebase: For app functionality and analytics.

  • Apple’s Vision Framework: For text extraction from screenshots.

Each of these services has its own privacy policy, which we encourage you to review:

Your Rights

You have the following rights regarding your data:

  • Access: Request a copy of the personal data we hold about you.

  • Deletion: Request deletion of your data at any time.

  • Opt-Out: Opt-out of certain data collection practices.

  • Subscription Cancellation: Cancel your subscription through your App Store settings.

To exercise these rights, please contact us at contact@readherr.com.

Data Retention

  • Screenshots are deleted immediately after analysis (within 24 hours).

  • Account information is retained while your account is active and deleted within 30 days of account closure.

  • You can request deletion of your data at any time by contacting us.

Children’s Privacy

ReadHer is not intended for children under the age of 13. We do not knowingly collect or process data from children under 13. If you believe we have inadvertently collected such data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page or through in-app notifications. Your continued use of the App after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: contact@readherr.com

Location Info

We collect location data to enhance user experience and provide relevant services. Your location information is not shared with third parties.

Location

123 App Street, City

Hours

9 AM - 5 PM